Buildings insurance
As a shared owner, we insure your property under our block insurance scheme. This also applies if you own the property outright but still hold a lease with us. As a block policy for all of our homes including those to rent, we get a cheaper rate and we pass these savings on to you.
Our policy covers all the normal risks to your home: fire, flood, vandalism and damage following a burglary or an accident. Our policy contains less small print than many policies available from other insurance companies. For most claims, you will be required to pay an excess of £25.
If your claim is for subsidence (landslide), the insurers will usually appoint a loss adjuster to assess the claim. Claims for subsidence will have an excess of £1,000 to pay.
Our insurance company offers a claims direct service 24 hours a day seven days a week. Please note they must be notified of any event that leads to a claim within 30 days of that event. They will refuse to accept a claim if they are not notified within the period.
Our policy does not cover the contents of your home, so we strongly advise you to arrange this yourself.
Building insurance documentation:
Summary of insurance [Adobe Acrobat PDF - 328 KB]
Leaseholder/ Shared Owner claims procedure [Adobe Acrobat PDF - 468 KB]
