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We want to help make sure your time in your home is a happy one. This section aims to provide our residents with information on our services. If there is any housing matter you think we may be able to assist with please do get in touch with us and we will be happy to help.
All tenants in general needs housing in the Thames area will have had, or will soon receive, a letter explaining the changes that we have been required to make to our current allocation policy, which will affect our transfer list. This is due to the recent Government changes to the welfare reform system.
This change does not affect everyone and please do not worry when you receive this letter, however if you have any concerns at all, then please contact us via Customer Services on 0300 1231 567.