We maintain a number of open spaces and communal gardens including grassed areas, shrub beds and trees. Our aim is to provide attractive, clean and tidy areas, giving communal grounds more of a garden appearance.
We want to make our homes places where people are proud to live and welcome your ideas in making this happen. If you have any suggestions for improvements please let us know as we may be able to add them to our programme. Depending on where you live grounds maintenance will either be provided by Radian Services or by a contractor.
If you have your own garden, it is your responsibility to maintain it and keep it tidy.
We are responsible for maintaining communal gardens of properties, except where residents have planted their own shrubs or plants.
Some areas of land do not come under our responsibility. We understand that it can be confusing when there are two neighbouring pieces of green, one of which is our responsibility and the other the responsibility of the local Council. If you have any comments about grounds maintenance and trees please contact the Grounds Officer through our customer service centre. If you need to seek clarification about our responsibility in your area, please contact our customer service centre on the number below.
We will do our best to achieve this, however some services like grass cutting are weather dependant. For a more detailed specification please view our service commitment document.
Download PDF Grounds maintenance - our service commitment [Adobe Acrobat PDF 68KB]