Lifelink and Telecare
Many people may find due to age, disability, or even a short-term illness, that it is vital to have someone trustworthy, caring and professional that they can contact quickly and easily in an emergency.
Lifelink
Lifelink is easy to install, and simple to operate. It consists of a base unit, which is connected to a telephone and power point, and is supplied with a radio transmitter pendant, that can be worn on wrist strap or clip or pendant around the neck. In the event of an emergency the pendant is activated and the call is transferred to a control centre, and the control centre will then contact the key-holders.
The Lifelink service provides a service for around 500 customers in the East Hants and surrounding areas. We currently provide two levels of service - the standard and premier service.
- Standard service is where the client will provide 3 key-holders who in the event of an emergency call respond to that call.
- Premier service is where the emergency responses are made up from the team of sheltered housing managers, who will respond to the call and access the property with the aid of a key-safe that would have fitted at the time of installation. The nearest person to the customer would be the first response, and a standby service would be called upon out of working hours.
The Lifeline & Telecare options give freedom for the customer to be able to live independently knowing that help is just at the touch of a button.
Telecare
We now have the ability with the aid of technology to add additional sensors to your lifeline or as a stand alone piece of equipment. These sensors can monitor a number of unique needs and requirements for service users such as medication prompts, raising the alarm when smoke, heat, carbon monoxide or falls have been detected. These are just a few of the alerts that can be programmed through the lifeline to support an ongoing independent & safe lifestyle.
For more information, an informal chat or an information form please ring us on 0300 123 1567 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
