We want our mission statement - 'Radian - where people flourish' to be true for everyone within Radian and everyone whom Radian touches. We are people-focussed because we are a people business.

Equality Impact Assessment

Equality Impact Assessments (EIAs) are used to assess the equality implications of our strategies, policies and procedures for customers and employees. They aim to, as far as possible, eliminate negative consequences and maximise equality promotion.

We are undertaking a policy review and once complete EIAs will be revisited as part of a review programme.  Future amendments to strategies, policies and procedures will include an EIA review.  New strategies, policies and procedures will require EIA completion before approval and implementation.

EIAs have been completed for:

  • Complaints
  • Anti Social Behaviour
  • Rent Arrears
  • Repairs
  • Resident Involvement
  • Radian Defect
  • Allocation
  • Dress Code

For more details about EIAs and how they are carried out please see pdf Equality Impact Assessment guidance (117.75 Kb)

If you would like to receive any of the completed EIAs, then please contact our Customer Services team.  We would also welcome your comments and participation in the process of EIA, so if you are interested in taking part or giving feedback please let us know.

Radian Contact Information

Contact our Customer Service Centre: 0300 123 1567
Office hours: 9:00am-5:00pm Monday to Friday & 9:00am-7:00pm Thursday.
Closed 10:00am–12:30pm first Wednesday of the month

Out-of-hours (emergencies only): 0800 783 8937

Text: 07764 309062

Email: radiandirect@radian.co.uk

 

Registered office:
Radian, Collins House, Bishopstoke Road, Eastleigh, Hampshire SO50 6AD

For addresses and maps of our main offices click here

Back | Home
Close
  • Thames
  • Longwood Park
  • Rother
  • Solent
  • Avon
Whats happening in your local area Thames Rother Solent Avon Longwood Park
Area Map
or enter you postcode
Search by postcode

Publications

Homesinhants