Tenant repair responsibilities

You are responsible for keeping your home in a reasonable condition.  It is important that you take action to address repairs which are your responsibility to avoid further disrepair or you will be recharged for any works.  We strongly recommend that you take out insurance for household contents and any tenant improvements.

For more information about your responsibilities please click here to see the Residents Handbook.  

Do you think your home is safe? The Electrical Safety Council provides important safety information about keeping you and your family safe - check at www.electricalsafetycouncil.org.uk 

Please be aware, you are responsible for the following:

• Internal decorations, including filling minor cracks in plaster.  Radiators should not be removed when decorating as there is a risk of water damage and, in combination boilers, loss of pressure.
• Washing lines (except in communal drying areas).
• Bath panels.
• Re-fixing or replacing toilet seats.
• Repairing and replacing everyday items such as keys, sink plugs, floor coverings, light bulbs, fluorescent tubes and starters.
• Maintaining the garden, including dustbins and your own refuse areas. 
• Any repairs caused by neglect, deliberate damage and forced entry if you get locked out. 
• Changing locks if you lose keys or if your keys are stolen.
• Repairing or removing any damage due to vandalism.
• Keeping the sink and drains free from blockages that are caused by items such as tea leaves, fat, children's toys or similar items.
• Any fitting or appliance you have supplied or alteration you have made.
• Broken glass in windows or doors.
• Connecting your own gas cooker or heater.  We recommend that all gas connnections are carried out by a Gas Safe registered contractor.
• Any 'non-standard item' you have taken on.  This means a fixture or fitting that we have not installed, but may have been left for you by the previous tenant.  Examples might be a fitted cooker hob or patio.