If you are trying to get onto the housing ladder, we may be able to help. We provide good quality, affordable homes to rent, and homes to buy.
Our repair responsibilities
- Outside walls, foundations, external doors, windows and frames.
- Internal floors, walls, doors, frames, skirting boards, ceilings, plaster works (but not decorations).
- Gutters, downpipes and drains.
- External painting of the property.
- Systems providing water, heating, gas and electricity (but not your meter).
- Sanitary fixtures and fittings (toilets, baths, sinks and so on). Waste pipes on basins, sinks, baths and washing machine waste pipes (if fitted by us).
- Electrical sockets, light switches and fittings fitted by us but not electrical plugs, bulbs, fluorescent tubes and starter motors.
- Gates, fences, boundary walls, steps, footpaths, ramps, outhouses and garages if provided by us.
For more information, please see your handbook or contact us on 0300 123 1567.
