When things are broken and require prompt attention we want to put things right! Our repairs reporting and aftercare section on our website aims to provide all the information you will need to report a repair, check whose responsibilities a repair will be, what to do if you are unhappy with a repair we have undertaken etc. Please click here for more information.
We aim to renew or improve things that have reached the end of their useful life. These include major items like kitchen or bathroom improvements, re-roofing and boiler replacements. Please click here for more information.
Work carried out on a regular cycle to ensure that items continue to work properly and safely. It includes painting the outside of your home and servicing gas appliances (please click here for more information on gas servicing).
Proactive maintenance! We aim to visit your home every five years to check a number of items that tend to make up the majority of problems that will be reported as repairs. Please click here for more information.
These are the minimum standards we should meet when letting rented properties. Please click here to open the lettings standards in Adobe Acrobat PDF.
Our grounds maintenance service includes maintaining open spaces and communal gardens including grassed areas, shrub beds and trees. Please click here for more information.
Helping you live independently in your own home! Please click here for more information.