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If your scheme has an Independent Living Officer, they will visit you at a frequency agreed with you to check that you are okay. They will also offer support but will not interfere in your daily life. During their working hours, your Officer can offer support in many areas should you want it including:
Independent Living Officers respond to emergency alarm calls when on duty and on site. When not on duty or off site, our emergency alarm monitoring team answers calls and takes appropriate action so there is someone to respond 24 hours a day seven days a week.
Independent Living Officers do not provide a nursing service but will call in necessary services if required. They are not a substitute for the care and attention of relatives and friends, particularly at times of prolonged illness. Although our sheltered schemes do not reduce your relatives’ family responsibilities, it does give you and your family the reassurance that someone is available to help in an emergency.