The Avon Panel

If you would like to contact the Panel please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Our Customer Charter document includes service commitments, 'local offers' and priorities for the Panel over the next year. Please click here to view the Customer Charter. This document includes a number of specific priorities the Panel are focusing on (outlined below).

• Avon will publicise the service for minor adaptations to enable people to live more independently in their community. They will measure how well they are doing by how many more people need and use the service.
• Avon will increase satisfaction with repairs by communication (mobile phone and text) between staff, the customer services centre and customers. Also by giving more flexible and clearer appointment slots.
• Avon will pinpoint neighbourhood problems and support local communities and events to encourage communities to work together and become strong. The Panel also wants neighbourhood officers to take a more active role in the community.

Would you like to get the resident-led Area Panel e-zine every other month by email?

The e-zine will cover what your resident led Panel are doing in your area. To receive it, simply send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  .Please type e-zine in the subject line and just add your name and address in the body of the email.

Go on! It will only take a minute! You can unsubscribe at any time and we promise we won’t flood you with emails or pass your email address to anyone. In fact it’s covered by our Data Protection Policy.

Action/decisions tracker

Below is an overview of actions to date resulting from meetings.

Download PDF Avon Action Tracker

Agendas & Minutes of Avon Area Panel Meetings

Local and Radian Performance

Please click the links below to view local and group performance

Avon Area Performance        Radian Performance

Role of Panel

The Area Panel have 'Terms of Reference' which defines their role and a 'Code of Conduct' which they adhere to.  

Download PDF Area Panel Terms of Reference (PDF 47Kb)

Download PDF Code of Conduct (PDF 24Kb)

Panel members are also bound by some of Radian's other policies - click here to see a selection of these. 

Get more information or become an Area Panel member….

If you would like more information about our Area Panel or are interested in joining we would like to hear from you. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Below is our recruitment pack.

Download PDF Recruitment pack (PDF 161Kb)