Depending on your role, you could be entitled to...
- Paid holiday entitlement in addition to bank holidays
- Opportunities for career enhancement within the group
- Access to an Employee Assistance Programme (financial, legal and counselling services)
- Mileage rates paid at 45p per mile
- Access to exclusive discounts on high street shopping through My Radian Rewards
- Access to the Radian Defined Contribution Pension Scheme with employer contributions
- Company Sick Pay Scheme
- Opportunity to buy, sell and carry over annual leave
- Access to childcare vouchers and cycle to work scheme
- Access to affordable health cash plan
- Free eye tests
- Company life assurance
- Competitive salary, reviewed annually
- Job related training & qualifications
- Support with professional studies
- A wide range of Learning and Development activities including management and leadership development programmes
- Family friendly initiatives
- Discretionary Bonus
- Regular job reviews
- Refer a friend bonus for vacancies within Radian Support (available until end of March 2015)
May 2013 - in the top 600!
By achieving Investors in People (IiP) Gold standard, we are delighted to have enhanced our reputation, as an employer of distinction. The award is a demonstration of how we have invested in our staff over the last three years to be recognised as an employer of choice. Only 3.2% of the organisations who receive the IiP accreditation are awarded the Gold Standard and Radian has now joined an elite group of just 600 organisations in the UK that have reached that level.
We are also proud about how well we support our staffs mental and physical health and wellbeing and underwent the assessment necessary to achieve the new IiP Health and Wellbeing award. Our success in achieving this award highlights one of our top priorities alongside our successful Employee Engagement Programme.
November 2012 - proven customer service
Radian Direct have successfully been accredited with the "Customer Service Excellence" standard. To meet the standard, we were assessed against five levels of criteria: Customer Insight; The Culture of the Organisation; Information and Access; Delivery; and Timeliness & Quality of Service.
Choice: Working to be chosen on merit for everything we do
Opportunity: Creating it, seizing it, offering it
Trust: Doing what we say; saying what we do
The Radian Way
This is a framework of five key behaviours that Radian staff work to – it ensures consistent and fair behaviour from everyone and lets us all know what is expected of us and others. It also helps us identify development needs, assess our performance and monitor how we demonstrate our values to others.
The five behaviours are...
Change: Anticipate, plan and cope effectively with business change and apply creative thinking to continually improve business processes, systems or services.
Communicate: Work to give and receive verbal and non-verbal information to help build rapport, gain confidence and get commitment.
Engage: Engage yourself and others to take ownership of personal performance and development.
Service: Deliver excellent customer service in order to meet the identified needs of both internal and external customers.
Team: Work with people in a cooperative and empowering way that recognises their strengths and maximises both individual and team performance.
Improving LGB services
Radian has signed up to Stonewall’s Diversity Champions programme. This means we will be working with Stonewall, a leading lesbian, gay and bisexual (LGB) rights charity, to ensure the services we provide for our residents are accessible and fair. It will also help Radian to perform as an employer of choice for LGB people.
The EST team offers all kinds of practical job hunting help and tailored training programmes to help to boost confidence, self esteem and presentation skills - little things that can make a big difference in today's job market.
Check out our Events Programme from January-June 2015!
What: Care Recruitment Day in Bordon
When: Tuesday 3 March, 10:00-14:00
Where: Forest Community Centre, Pinehill Road, Bordon, GU35 0BS
Details: Come and chat, with up to four industry employers in speed-dating style interviews. No previous experience necessary, as all relevant training will be provided if you’re successful. You’ll need to have a naturally caring nature and genuinely wish to make a difference to an older person’s life, either in their own home, or in sheltered accommodation. Ideally, you’d be a driver with your own transport, BUT those who rely on public transport/walking won’t be denied because of this, and have been taken on in the past, by some employers. There are also sheltered or care home positions available.
To book a place for any of these events please contact the EST Team on 0800 422 0570, Option 1 or e-mail ESTSupport@radian.co.uk. Remember to dress to impress!
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What: Careers guidance day
When: Tuesday 10 March
Where: Longwood House, Common Road, Langley, Slough, SL3 8TN from 11am-4pm.
Details: Not sure which career path is for you? See EST for an in-depth careers analysis. If you're unemployed, wanting a career change or simply wonering where your skills/interest lie, see us for an in-depth careers analysis to identify not only hwat skills you can take into the work place, but to carve your road to success. All appointments will take one hour and will be conducted informally. To book your place or find out more call the EST team on 0800 422 0570 (option 1) or email ESTSupport@radian.co.uk.
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What: Apprenticeships & Traineeships at Radian!
When: Wednesday 18 March, 14:00-17:00
Where: Apprenticeships Open Day at RKdia, Portsmouth Road, Horndean, Waterlooville, PO8 9NN
Details: Living in a Radian home? Aged between 16-24? If you've left school/college and you're not in employment, education or training, you might be interested in one of Radians apprenticeships or a traineeship. We are currently recruiting: 2 apprenticeships in Business Admin for our offices in Horndean and Petersfield, and 1 apprentice in Hospitality and Catering at RKdia, Horndean. No need to book, just show up!
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What: Training Taster Day in Southampton
When: 25 March, 10:00-14:00
Where: St Denys Church, Dundee Rd, St Denys, Soton, SO17 2ND
Details: If you’re unsure of the type of training you’d like to commit to, Radian EST are offering numerous ‘taster’ sessions at our Training Taster Day. Each session will last no longer than an hour, and will give you a taster of the full course. At this event we will be offering: Working in Retail and Hospitality, Basic First Aid, Childcare and Early Years, Basic IT and Vacancy Match & more! More details on the PDF.
Free lunch and refreshments provided! Booking is essential, so please contact the EST Team on 0800 422 0570 Option 1, or email ESTSupport@radian.co.uk
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What: Careers in Construction
When: Tuesday 7 April - Thursday 16 April 2015.
Where: Mill Chase Academy, Mill Chase Road, Bordon GU35 0ER
Details: Two week training programme covering CSCS cards/tests, manual handling, effective communication, teamworking, health & safety and interview skills. All successful enrolees are guaranteed interviews for a 3 week work experience placement on the Quebec Park site. To find out more or book call the EST team on 0800 422 0570 9option 1) or email ESTSupport@radian.co.uk
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What: Mansbridge Job Club
When: First Thursday of each month, 12:00pm – 3:00pm (1st May, 5th June, 3rd July, 7th Aug, 4th Sept, 2nd Oct, 6th Nov and 4th Dec)
Where: Round About Cafe, Westfield Corner, Mansbridge, SO18 2LE
Details: All residents welcome, drop in session for job advice and CV writing. Click the poster for more details!
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We host events all year round so keep checking back for more!
What EST offers
EST has training programmes in all 4 Radian areas and offer a CV writing service. The training covers a whole range of skills, accredited and non-accredited courses such as:
- Employment Skills
- Basic and Intermediate IT Skills
- Door Stewarding/Supervising
- Basic First Aid
- Food Hygiene
- CSCS Card
- Health and Safety
- Empower to Self Employment
Radian is committed to helping our residents flourish. It is easy to secure training, a job or even an interview right now, so Radian has set up EST - Employment, Support and Training, to help give you the best chance of success. If you are looking to get into employment, let us give you a guiding hand.
The EST team have also created a booklet called the 'Employer's Toolkit: A Guide to Work Placements and Apprenticeships' which details our approach to engaging trainees on work placements.
EST is open to all Radian residents and is completely free of charge so whether you need help finding work, training, an apprenticeship or voluntary opportunity, EST can help you get ahead of the rest!
EST also sources and supports work experience placements for residents both internal and external to Radian. Radian has partnered Prime Work programme provider A4e and sub-prime Wheatsheaf Trust, and as a result, has set up a number of work programme placements within the group. These placements are for long-term unemployed people and last for a six month period.
Once involved in the project you may find you would benefit from the aid of a volunteer; someone signposted to offer 1:1 support in pursuit of making positive changes. EST can match you with a local volunteer who can support you as much or as little as necessary. We treat everyone individually so that the service fully benefits YOU and your personal goals.
If you want to know more and get involved, please call our friendly team on FREE phone 0800 422 0570 or email email@example.com and we will guide you through.
Want to find out even more about EST? Why not have a look through their leaflet!
If you fancy becoming a Community Volunteer or doing some Volunteer Mentoring, look through this leaflet for more info!
Does it sound like something you'd like to be more involved in? If so, download this application form as best you can, post it back and a member of EST will be in touch!
Give Us A Chance consortium
We're proud to be a member of Give Us A Chance; the leading employment and skills consortium in the social housing sector.