Driving Up Quality
Radian Support's self assessment
A Code of best practice has been developed by the Driving Up Quality Alliance as a way of care providers pledging a commitment to those people being supported. As a provider of care to people with learning disabilities, Radian Support have signed up to the Code and provided a self assessment.
About the DUQ Code self assessment
The Driving Up Quality (DUQ) Code sets out 5 key areas that make a good organisation:
- Support is focused on the person
- The person is supported to have an ordinary and meaningful life
- Care and support focuses on people being happy and having a good quality of life
- A good culture is important to the organisation
- Managers and board members lead and run the organisation well
We have completed the self assessment and you can view our report here.
We also have an Easy Read version of the report - click here to see it.
You can find out more about Driving Up Quality, the Code and much more by visiting their website: www.drivingupquality.org.uk.
Your Life, Your Choice, Your Way
How to get support from Radian Support
You can choose to ask for a personal budget to pay for the services that Radian Support can provide for you, this is a sum of money allocated to you as a result of an assessment of your needs. The amount of money you are awarded is based on the 'eligible needs' you have at that time. Eligible needs are those which the local council's policy says it has a duty to support you with. A personal budget gives you control over how your support is provided and your support plan is developed.
Radian Support will make sure that the route to getting support is about you and helping you achieve the outcome you want.
We're always happy to speak to you about what we can offer.
How do I get a personal budget?
You should ask the local authority to carry out a needs assessment which will determine your needs and from this you are given an 'indicative budget' (an estimated budget) so that you can develop a support plan, with help from others as necessary, based around what matters to you and what works for you. A personal budget gives you choice and control over how your care and support is delivered and by whom.
Radian Support can offer you advice and support in requesting a needs assessment if you wish us to.
In general, the process works as follows:
- You have a needs assessment to establish which needs you have that can be supported ('eligible needs')
- You are allocated an 'indicative budget' (estimated budget)
- You develop a 'support' or 'care' plan for using the indicative budget to meet your eligible needs.
- You submit your plan for approval to your local authority
- You revise your plan if necessary.
- Once your plan is approved, you will be told the final amount of your Personal Budget and can make the necessary arrangements to get the support you have chosen.
- You will be asked to attend a review of your plan and the amount of your Personal Budget on a regular basis (this generally varies between 3 and 12 month intervals, depending on circumstances)
What can I use my Personal Budget for?
You can use a Personal Budget in a variety of ways, but what you use it for must be directly related to meeting your ‘eligible needs’ for social care.
Some of the ways in which people have chosen to use their Personal Budgets are:
- Getting help to live independently
- Employing a personal assistant
- Getting help with cooking, shopping and cleaning
- Having short breaks or a holiday
- Leisure activities, e.g. an art class or a walking group
- Having driving lessons
- Buying specialist or computer equipment to make life easier
- Buying membership of a gym or sports club
- Finding a job or learning new skills
A Personal Budget cannot be used:
- For anything that is not directly related to meeting your eligible social care needs
- For things which the local council has prohibited. These vary, but generally include gambling, debt repayment, alcohol and tobacco, anything which is illegal, and anything which will cause harm to yourself or other people
- To meet needs in ways which are solely the responsibility of the NHS, such as the provision of medication.
Getting a Personal Budget: the Seven Steps
There are seven steps to you being in control of your support and this may change a little bit depending on the local council where you live.
1. Working out what you need
- A self assessment form is filled out so the local council can understand the effect your disability has on your life.
- You may also need to fill out a financial assessment questionnaire
2. How much money will I get?
- The local council will work out how much the Individual Budget you will get is likely to be
3. Planning my support
- You create your own plan of what you need and want, you can get help from other people if you want
4. Agreeing my plan
- If the local council is funding you, then you will need to agree the plan and how much it will cost with them
- Once this is done, the you will get your own budget
5. You Life, Your Choice, Your Way
- You can decide how much you want to look after your own budget or if you would like help to manage it from someone else or another organisation, like Radian Support.
6. Arranging my support
- You spend your budget on what you need and want, we can help you to find the support you want, where and when you need it.
7. Making sure it’s going well
Will a Personal Budget affect my benefits?
No, a Personal Budget is money for social care or support. It is different from the money you may get in your benefits, and is not counted as income for benefit or tax purposes.
However, it is very important to be aware that income from certain benefits may be taken into account when assessing your financial contribution towards the costs of your social care support (also referred to as 'charging' for social care). So, while your benefits are not affected, the fact that you receive certain benefits may mean you have to pay more towards your social care.
My money, my way
You can choose to take your personal budget as either:
A Direct Payment: which is where the council gives you the money and you get to spend it your way.
An Individual Service Fund: which is for when you don’t want to manage your money yourself – so you can ask the council to pay it to an organisation like Radian Support. Radian Support will then pay the people and services you tell us to.
You don’t have to take responsibility for your Personal Budget if you don’t want to. Radian Support can help you to manage it if that is what you want.
Direct payments are a cash payment given to you by your local authority social services department when you need community care services or carers' services.
You must have been assessed as needing services to receive a direct payment. The payment must be used to purchase the services that you have been assessed as needing.
Who can get direct payments?
- Direct payments are available to carers and disabled people over the age of 16 who have been assessed as needing services. Any person who receives direct payments must be willing and able to manage them (alone or with assistance).
- Local authorities may directly arrange some services for a person as well as making direct payments to them.
- People receiving direct payments can ask a carer or another person to manage them and to act as their agent. Day-to-day control of the money and the care package passes to the person who is best able to ensure that it is spent properly on the most appropriate services for the person.
- People receiving direct payments have to account for how the money is spent. The local authority will tell the recipient what records it needs and what information it expects them to provide - for example, timesheets or receipts for services provided. This is because it has to make sure that the needs for which the direct payment is given are actually being met.
What can direct payments be used for?
A range of support services is available, and direct payments can be used to buy either all of the support that you have been assessed as needing, or just part of that support. Each person's needs are different, so it is important to discuss with the social worker what the direct payment will be spent on. The local authority must agree what the direct payment should be used for.
This information applies in England and Wales.
Radian Support provides a range of services for people using Direct Payments, including:
- Advice and information
- Employing a Personal Assistant(s)
- Managed Accounts service
- Payroll services
To find out more about how Radian Support can help you call us on 01753 747372 or email: firstname.lastname@example.org.