Contact Us

Radian Direct

Radian Direct are a team of fully trained advisors here to answer your enquiries. From taking a rent payment, discussing your arrears, advice on housing issues through to booking your repair for you.

Tel: 0300 123 1 567

Radian Direct is open from 8.30am-5.00pm, Monday-Friday and until 7.00pm on Thursday.

*We are closed between 10:00am–12:30pm the first Wednesday of the month. Calls into and out of Radian may be recorded for training and security purposes.

 

Emergency repairs

For emergency, out of hours repairs, you must call – these cannot be reported online.

Tel: 0300 123 1 567

 

Web chat

Web chat can be found in the bottom left-hand corner of every page. We are active from 9.30am-4.30pm.
Web chat works best using Google Chrome; we have received some feedback of the chat window not displaying properly when using Internet Explorer.

 

Text

You can text 07764309062 and we will get back to you within one hour.

 

Letter

Send a letter to one of the main office locations using the addresses at the bottom of the page. All letters will be responded to within ten working days. When getting in touch in writing, please provide your full name, address and date of birth so we can promptly answer your query.

 

Email

All emails will receive a full response within ten working days. When getting in touch in writing, please provide your full name, address and date of birth so we can promptly answer your query.

Email: radiandirect@radian.co.uk

 

Radian on social media

We are active on a range of social media channels, including Facebook, Twitter and LinkedIn. For more information, visit our social media pages by following the links at the top of the page.

 

Radian recruitment

For Radian recruitment enquiries

Tel: 023 8062 8088
Email: radiangrouprecruitment@radian.co.uk

 

Accounts payable

Tel: 023 8062 8065
Email: radiandirect@radian.co.uk

 

Media/press enquiries

Tel: 023 8062 8089
Email: communications@radian.co.uk

Registered office

Radian is a trading name of The Swaythling Housing Society Limited, a Registered Society under the Co-operative and Community Benefit Societies Act 2014 (registration number 10237R) and a registered provider with the Regulator of Social Housing (registration number L0689). Registered office: Collins House, Bishopstoke Road, Eastleigh, Hampshire SO50 6AD. Authorised and regulated by the Financial Conduct Authority. Part of the Radian group of companies.
The Swaythling Housing Society Limited provides management services for subsidiaries in the Radian group.

For more about Radian including details of other companies in the group please visit our About Us page.

 

Office locations

Eastleigh

Collins House
Bishopstoke Road
Eastleigh
Hampshire
SO50 6AD

Tel: 0300 123 1 567
Fax: 023 8062 8390

Reception open 8.30am to 5pm
Limited parking

Map to Eastleigh office  

Windsor

Parkside House
33 – 39 Sheet Street
Windsor
Berkshire
SL4 1BY

Tel: 0300 123 1 567
Fax: (01753) 777499

Reception open 8.30am to 5pm
Metered parking

Map to Windsor office

Ringwood

Endeavour House
Crow Arch Lane
Ringwood
Hampshire
BH24 1HP

Tel: 0300 123 1 567

No reception available, access by appointment only
Limited parking

Map to Ringwood office

Longwood Park

Longwood Park Housing Office
Ground Floor, Byron House
Common Road
Langley
Slough
Berkshire
SL3 8TN

Tel: 0300 123 1 567
Fax: 01753 591708

Reception open 9am to 12pm
Limited parking

Map to Longwood Park office 

Horndean

Knighton Corner
Portsmouth Road
Horndean
Hampshire
PO8 9NN

Tel: 0300 123 1 567

No reception available, access by appointment only
Limited parking

Map to Horndean office