Customer consultation starts regarding stock transfer

South West housing association, LiveWest, has today opened consultation with customers about transferring some of its existing stock to Radian Group. The stock comprises 613 homes located in 12 local authority areas across Dorset and Hampshire. The transfer is subject to due diligence and customer feedback.
Radian Group were chosen as preferred provider following a high-quality bid which, following resident assessment, was rated as excellent for service offer and investment in communities.

As part of a six-week consultation period with customers, LiveWest will be holding four consultation events which will provide an opportunity for residents to meet some of the team from Radian Group to find out more about how they work and how customers can shape the services provided.

Gary Orr, Chief Executive, Radian Group said;

“We’re delighted to be able to work with LiveWest and we’re looking forward to hearing the feedback from their customers. The transfer of these homes aligns with our strategic objectives for growth in areas where we are already established and helps to strengthen local partnerships and support our commitment to investment in local communities.

“Customers are at the very heart of our business and we will make sure these new customers continue to receive excellent customer service.”

We look forward to getting to know our prospective customers. Information about some of our key services is available on our website.

The stock transfer is due to complete by April 2020, subject to due diligence and the outcome of customer consultation.