Shared Owners

In this section, you’ll find lots of handy information about your Shared Ownership home, including how to buy more shares and making home improvements.

We provide a range of services for home owners. After you have purchased, there are plenty questions that might come up and you can find answers to these below.

Don’t forget – you can call us on 0800 145 6663 or email if you have any further questions and we will do our very best to help you sort out the best solutions to any problems..

Your Shared Ownership Lease gives you the option of buying more shares in your home, whenever you feel the time is right to do so. This is also known as ‘staircasing’.

You can find out more information on staircasing on the Radian Homes website.


Should you ever wish to move out of your Shared Ownership home, we have a dedicated Resales team to help you do so.

Your Lease sets out that Radian must have first opportunity to find a buyer, so that we can offer Shared Ownership to others trying to get on the property ladder.

If after a certain amount of time we haven’t found you a buyer, you can sell your home as usual through an estate agents.

You can find out more information on selling your home on the Radian Homes website.

Whether you are shopping around for a new deal when your introductory rate expires, or looking to borrow more for home improvements, it’s likely you’ll want to change your mortgage at some point.

Your lender will ask Radian to approve these changes as we hold a legal charge on your property.

You can find out more information on changing your mortgage on the Radian Homes website.

If you want to make any changes to who owns your home, Radian will need to agree to this. You can get an application form by calling 0800 145 6663 or emailing

Any new owners will need to fit the criteria set for Shared Ownership.

To remove an owner, we’ll need their consent in writing unless you have a court order stating that the home must be transferred to you. One of the parties who originally bought the home as Shared Ownership will always need to remain an owner.

You can find out more information on adding or removing an owner on the Radian Homes website.

We want you to make the most of your home, so carry on choosing that paint or wallpaper!

But if you are planning to make more extensive or structural home improvements, you will need Radian’s agreement. This won’t be complicated and the good news is that in most cases requests are approved.

You can find out more information on home improvements on the Radian Homes website.

If you would like advice on your mortgage or insurance options, it’s always best to talk to a professional.

To see which Independent Financial Advisors our customers recommend, plus some handy links to help anyone experiencing financial difficulties, please visit the Radian Homes website.

If you’ve been asked to provide a valuation report on your home, this will need to be carried out by a surveyor who is registered with the Royal Institution of Chartered Surveyors.

You might be asked for this if you redeem your loan or want to borrow more money on your mortgage.

For more information, plus a list of recommended surveyors, please visit the Radian Homes website.

For information about insurance, please visit our Insurance page.

Remember to let us know if your name or contact details change.

To update your phone number or email address, you will need to call the Radian Direct team on 0300 123 1 567.

If you have changed your name, you can either pop into one of our offices or send in a copy of your deed poll, marriage certificate, or decree absolute to:

Post Sales Team
Collins House
Bishopstoke Road
SO50 6AD

How can we help?