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0300 123 1 567

Be gas safe

Thursday, 09 August 2018

The annual Gas Safety Week is fast approaching but here at Radian we're always thinking about the importance of gas safety and taking care of your gas appliances.

Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning.

By taking care of your gas appliances properly you are taking care of your home and your loved ones.

Follow these few simple checks to keep you and your family safe:

  • Gas appliances should be safety checked once a year, so please ensure we can gain access to your property when we need to complete your annual boiler service.
  • If you have had your own boilers or gas hobs fitted, please ensure you let us know so that we can keep your record up-to-date. You can do this by calling Radian Direct on 0300 123 1 567.
  • Check for warning signs your appliances aren’t working correctly e.g. lazy yellow or orange flames instead of crisp blue ones, black marks on or around the appliance and too much condensation in the room.
  • If you gave your boiler a little rest over the summer, now would be a good time to switch it back on and check it’s in full working order before we reach the colder months. If you have any issues, please give us a call on 0300 123 1 567.

If you would like any further information on gas safety advice, visit or call the free helpline on 0800 408 5500.

In the know about CO

Unsafe gas appliances can put you at risk of CO poisoning, gas leaks, fires and explosions. It can be a silent killer, so be in the know about the six signs of carbon monoxide (CO) poisoning:

  1. headaches
  2. dizziness
  3. breathlessness
  4. nausea
  5. collapse
  6. loss of consciousness

Watch out for signs such as your symptoms only occurring when you’re at home, and other people and pets in the household seem to have similar symptoms whilst at home.

Turn off gas appliances and get everyone (including pets) out of the house and get to a hospital ASAP. Tell them you suspect CO poisoning.

Call the Gas Emergency Helpline on 0800 111 999 and call Radian on 0300 123 1 567.