Radian and Yarlington discussing a potential future partnership

We have announced that we are in discussions with Yarlington Housing Group, a housing association in the south west of England, about a potential future partnership between the organisations.

This is a really exciting opportunity for both our organisations and our customers. Radian and Yarlington share very similar values and ambitions, so by working together we could achieve more. The new organisation could enable us to provide more homes, services and support for people at all stages of their lives, improve customer experience and invest more in communities.

The exact shape of what the new organisation could look like will be developed over the coming months and there are no immediate changes to our services. You can continue to contact us and access our services in the same way.

Radian has always been open to collaborations in the best interest of you, our customers. Through this new potential partnership, we would be able to deliver even better services and opportunities for you and the local community.

We see Yarlington as being a good fit for Radian, we share similar values and aspirations and together we would be able to support more people and deliver better services to you and your community.

Wherever there are homes and customers, there will be a need for offices. We will always strive to remain local to support you in the most efficient and effective way possible.

At this stage we are only exploring our options so do not have a definitive timeline and there will be no change to your services. We will keep you up-to-date with progress as soon as we can.

The work to explore partnership opportunities will not affect your tenancy in any way.

At this stage, there are no changes to services. We will continue to deliver all our services and opportunities in the same way.

Your rent and any service charges will not be affected by the work to explore partnership opportunities. As noted in your tenancy agreement, we do review service charges on a regular basis, and will continue to do this irrespective of the partnership.

At this stage, there are no changes to how you pay. We will continue to deliver all our services and opportunities in the same way.

Your right to buy will not be affected by the work to explore partnership opportunities.

Your contacts with Radian will stay the same and our colleagues will continue to support you and your tenancy. We will make you aware of any changes if they occur.

Yes you can still get in touch with us as you do at the moment, by phone (0300 123 1567), by email at radiandirect@radian.co.uk, via our website www.radian.co.uk or by coming to one of our offices. You can also still get in touch with us on Facebook and Twitter.

We will continue to keep you updated and let you know of any changes. There will also be lots of opportunities to ask questions, share your views and be involved in the process.