Residents

If you’re a resident living in a Radian home, this section contains everything you need to know about your tenancy. living in your home and community, and what to do if anything goes wrong.

 

Your tenancy

Everything you need to know about your tenancy with us, your rent and service charges and our service commitment to you.

Repairs and improvements

Find out about what to do if something goes wrong with your home, repairs responsibilities and information about our adaptations service.

Get involved

Information about our resident involvement work and how you can have your say on our services.

Community investment

Discover more about our investment work to create successful, sustainable neighbourhoods where we’d all like to live.

Complaints & compliments

If you are unhappy with a service we provide, we want to know so we can put things right. If you have a suggestion on how we can improve a service, we would appreciate hearing from you.

Right to buy

You probably have the Right to Buy if you are a Radian resident with a secure or fair rent tenancy agreement. Right to Buy also allows some Housing Association tenants to purchase their home if your home was owned by a council but they sold it to another landlord (e.g Radian) while you were living in it.

Tenancy fraud

We take tenancy fraud very seriously as there aren’t enough social housing homes for the people who need them. Find out more in this section.