Involvement Options

We offer a range of opportunities to get involved in your local community and make a difference to where you live. From simply getting involved in activities in your local area to having formal input into how we deliver our services there is something for everyone, no matter how much time you are able to commit.

 

Your Voice

Would you like to have your say in how Radian is run? Don’t want to commit to coming to formal meetings? Sign up to Your Voice!

Members of this group are invited to get involved many different ways – just pick the ways that work for you.

Examples of the type of work you could be asked to get involved with include:

  • editorial work / proof reading / checking documents
  • procurement reviewing
  • attending focus groups
  • reviewing the latest housing designs
  • having the opportunity to be the first to try new housing technology
  • and many more exciting opportunities!

You can give as much or little time as you like and many of the activities can be completed from the comfort of your own home.

 

Residents’ Panel

The Residents’ Panel meets every few months to look at information and feedback from residents and neighbourhoods to develop local initiatives and improve satisfaction and customer experience. The panel also decides which grant applications are approved to benefit Radian residents and their communities. The group uses a combination of face to face and online meetings which are usually in the evening for convenience. You can find out more about the Panel and their work in our Residents’ Panel page.

 

Scrutiny Group

The Scrutiny Group is made up of residents and other independent members who have the responsibility of scrutinising the way Radian’s services are delivered. Looking at performance information and data, they make recommendations to improve services which Radian’s Executive team and Board then consider.

Meeting six times a year on a face to face basis, get involved with a group that have an influence at the highest level!

 

Community Champions

Do YOU want to improve your neighbourhood? Why not become a Community Champion and be the voice of your community?

Community Champions are residents who work closely with us to improve the local area. This could include things like:

  • Joining us on estate inspections
  • Discussing local issues
  • Telling us what you think about repairs and grounds maintenance
  • Welcoming new residents to your neighbourhood
  • Helping us move forward with projects that will improve your community.

As a Community Champion, you would be our person on the ground, letting us know of any issues within your local area, and helping us to resolve them.

 

Sheltered Housing Inspectors

All residents of sheltered housing are able to apply for this role. Sheltered Housing Inspectors will work closely with the Service Excellence Group to help Radian continually improve the sheltered housing service for over 60s. The group meets on ad-hoc basis and their involvement includes:

  • An annual health and safety check at a sheltered scheme as a “fresh pair of eyes”
  • Providing feedback on the service provided and suggesting improvements
  • Helping ensure that information that is provided to customers is clear and meets their needs

 

Community Safety Panel

As a member of the Community Safety panel you will be reviewing our Community Safety service, monitor trends of Anti-Social Behaviour (ASB), and consider the lessons learnt following ASB complaints that have been received.

Following our ASB Accreditation we want you to help us monitor the actions that came from it, identify best practice with a view to implementation.

More information about the group and the work Radian does to deal with ASB can be found on our main Community Safety page.

How can we help?