Tenancy Fraud

We take tenancy fraud very seriously as there aren’t enough social housing homes for the people who need them. People committing tenancy fraud are breaking the law and breaching their tenancy agreement. They’re also causing even longer waits for those entitled to live in social housing.

The most common forms of tenancy fraud are:

  • Unlawful subletting – where the tenant doesn’t live in the property, they rent it to someone else.
  • Obtaining housing by deception – using false information to gain a social housing property.
  • Key selling – when a tenant sells their keys to someone for a lump sum payment.
  • Wrongly claimed succession – when a tenant dies, there are rules about what should happen with the tenancy. Wrongly claimed succession is when someone who is not entitled under the rules tries to take over the tenancy. For example, they might say they lived with the tenant before they died, when in fact they were living elsewhere.
  • Abandonment – when a tenant abandons their home and hasn’t told us that they’re not returning to the property.
  • False Right to Buy / Right to Acquire – when a tenant makes a Right to Buy or Right to Acquire application and gives false information.
  • A sudden change in tenant at the property.
  • Your neighbour is being vague about who lives at the property or what their relationship is to those living there.
  • Increased anti-social behaviour at the property.
  • Your neighbour may have passed away and a friend or family member is now living at the property.
  • The property appears to have been abandoned.
  • All tenancy fraud is illegal. You could go to prison or receive a fine of up to £5,000.
  • 1.15 million people are currently on the waiting list for a social home in the UK. Tenancy fraud means those in need can’t get the homes they deserve.
  • People can unknowingly be victims of illegal subletting. If someone sub-lets their social home, the tenant living in the property will be paying significantly more for the house than the housing association or council is charging the ‘landlord’ for the property.
  • Tenancy fraud contributes to 1 billion pounds worth of public spending every year.
  • If a disaster such as a fire occurs, there will be no record of who lives in the property.


How can you help?

Do you suspect someone is committing tenancy fraud? Let us know your concerns by:

All the information you submit will be kept confidential, but you can also choose to remain anonymous.


Report Tenancy Fraud


Data Protection: Radian is a trading name of The Swaythling Housing Society Ltd, which manages housing services within the Radian group of companies. To provide this service, Radian processes information about you and your household, and may securely share that information with other organisations such as local authorities or contractors where necessary to provide our services, or to comply with legal obligations. We’ll only keep this information for as long as we need to provide this service and to make sure there are no problems afterwards. You have the right to see any information we store about you or your children, and you can also ask for us to correct, erase, or stop processing that information. For more help on this please view our Privacy Notice call Radian Direct on 0300 1231567, or email dataprotection@www.radian.co.uk