Your Tenancy

We hope you enjoy living in your home and in your neighbourhood. This section includes everything you need to know about your tenancy with us, your rent and service charges and our service commitment to you. You’ll also find links to information about sending us your feedback, how you can get involved and our community investment work.


Residents' Handbook

Our Resident Handbook aims to provide you with all the information you need about living in your Radian home. You can download copies of the handbook below.

If you would like more detail about anything related to your home or tenancy, please get in touch with our Customer Services team on 0300 123 1 567.

Please note the information in the Tenancy & Rent handbook only applies to ‘general needs’ tenancies. If your home is ‘market’ or ‘intermediate’ rent please refer to your tenancy agreement or contact Radian Direct on 0300 123 1 567.

Other tenancy documents

You can download copies of other tenancy-related documents below:

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