We are aware that, during this time, residents may potentially experience an increase in noise levels from neighbours. This is due to government advice asking people to stay at home, and people self-isolating. As a result, your neighbours and their families will be home often, so it is therefore very likely there may be a noticeable increase in noise levels.
In these difficult circumstances, please:
- Respect your neighbours and think about how noisy your household might be being
- Avoid playing music or the television too loudly.
- Consider using headphones if you can.
- Avoid doing loud DIY work during unsociable times and inform your neighbours (if it is safe to do so and while keeping at least 2 metres distance) beforehand, ensuring that you are being mindful of waste including dust or rubbish.
- Be mindful that some people have vulnerabilities or experience mental ill-health and might be finding this time more difficult than others. If your neighbours are vulnerable, their home is their safe space and, especially during this difficult time, the home needs to be a place of peace and relaxation for all to manage isolation.
We would like to thank our customers for being respectful of one another and supporting each other during this time, and ask that you please continue to do so, as well as doing your utmost to ensure that everyone in your household remains safe and well.
We understand that this is a difficult time, thank you for your patience and understanding and please do keep in mind that daily living noise is unavoidable. If you have a concern regarding noise disturbance you can report it directly at firstname.lastname@example.org or on 0300 123 1 567.